How The Road at Chapel Hills Harnessed Tech for Connection in Children’s Ministry

SUMMARY

The Road at Chapel Hills, a vibrant church nestled in Colorado Springs, turned to Pushpay’s technology to simplify and enhance their children’s ministry operations. With a focus on fostering connections with families and ensuring every child is seen and valued, the church found in Pushpay a partner that could help them achieve these goals more effectively.

CHALLENGES

The Road at Chapel Hills was grappling with the growing pains of their expanding children’s ministry. With a weekly attendance of 110 to 130 children, from newborns to sixth graders, keeping track of families and volunteers was becoming increasingly complex. And making sure that data was accurate was more critical than ever. This information wasn’t just for record-keeping—it helped the church understand patterns and tailor programs accordingly.

Along with data tracking, the challenge of sending mass communications and maintaining personal touchpoints with families proved to be a tall order. It wasn’t just about sending messages. They needed to be timely, relevant, and catered to each family’s experience. But Matthew Rupert, Children’s Director at The Road at Chapel Hills, and his team were keen on preserving their personal touch with each family and raising the next generation of disciples.

SOLUTIONS

Pushpay’s church management software provided a comprehensive solution for The Road at Chapel Hills to simplify and fine-tune their internal processes and improve their ability to manage their growing children’s ministry. The church diligently ensured that they had a system to track their engagement with every child and family so that no one fell through the cracks. Pushpay’s ChMS addressed this challenge head-on.

With the ability to quickly group people for mass communication, they could ensure that families and children’s ministry volunteers were always kept in the loop about upcoming events and responsibilities. This improved communication and fostered a sense of community and involvement among the church members. It also helped them track attendance and collect valuable data to keep their families connected and engaged, which is critical in helping them monitor the regularity of attendance and identify patterns over time.

Pushpay’s solution empowered The Road at Chapel Hills to manage their growing children’s ministry more efficiently and effectively. It gave them the necessary tools to maintain close connections with families, engage their congregation meaningfully, and ensure every child felt seen and valued.

RESULTS

With the support of Pushpay’s ChMS, The Road at Chapel Hills significantly improved their ability to manage their growing children’s ministry. Now, the church can stay on top of communication with families and volunteers, a crucial factor in their mission to create a God-centered environment.

The change was more than just technological—it was transformational. The Road at Chapel Hills found they could grow their children’s ministry without losing their personal touch. Matthew describes, “We can use the data from Pushpay to communicate with our families. When children are attending for the first time, we’re able to send them postcards to celebrate their first visit with us. If they’ve been absent for a few weeks, we want to be able to check in with them and be intentional in that way.”

That intentionality has paid off, and Matthew notes, “Without something as thorough as Pushpay, maintaining those relationships and checking in on families can become very difficult.”

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