When we think about the early church, the disciples weren’t managing large ministries or coordinating intricate schedules. Their focus was simple: living out the gospel, sharing the message of Jesus Christ, and building relationships within their communities. But as churches today grow and become more complex, the need for effective tools like church management software to manage that growth becomes undeniable. This is where Church Management Systems (ChMS) play a pivotal role.

A ChMS isn’t just another piece of church software. It’s a tool designed to help us focus on the mission God has given us, without getting bogged down in administrative tasks. Scalability is key here. Whether you’re a small congregation on the verge of expansion or a larger religious organization navigating rapid growth, you need a system that can grow with you. A scalable ChMS ensures you can continue to shepherd your people well, no matter how the Lord grows your ministry.

Understanding Scalability in Church Management Systems

What Is Scalability?

When we talk about scalability in the context of a Church Management System, we’re talking about flexibility—the ability for the system to grow and adapt as your church changes. A scalable ChMS can meet the needs of your church now, while also preparing for what’s to come.

Scalability ensures that as your congregation expands or your ministry shifts in focus, the ChMS can handle the increased data, church attendance, and engagement without causing frustration or hindering the work God has placed before you. It’s not about having all the features right now—it’s about having a system that can rise to meet the needs of the future, while staying faithful to the mission today.

Why Scalability Is Key for Churches

Churches are living organisms—they grow, they change, and they adapt. Whether you’re experiencing rapid growth, navigating seasonal fluctuations, or responding to evolving ministry needs, having a scalable ChMS allows your team to stay nimble and focused on the mission at hand. A scalable church management software helps your church to remain faithful in every season—whether planting, watering, or harvesting.

The Challenges of Outgrowing a Church Management System

Inflexibility and System Limitations

As a congregation grows or ministries multiply, many churches find themselves limited by a system that was never designed to accommodate that level of growth. This lack of flexibility can be a major hindrance to your ability to serve your church members.

When a ChMS is rigid, it can feel like the system is working against you. Whether it’s limited membership management capacity or an inability to integrate with new technologies, an inflexible system becomes a bottleneck, creating unnecessary hurdles in day-to-day operations.

Data Overload and Complexity

More members mean more information to track—attendance, giving, outreach initiatives, volunteer management, and beyond. A church management software that isn’t designed to handle this increased load can quickly become overwhelmed, leading to operational inefficiencies.

Compromising Member Engagement

An outdated or underperforming ChMS can make it nearly impossible to maintain strong connections with church members. Losing touch with individuals due to communication breakdowns or system limitations can hinder ministry effectiveness. Small churches and mid-sized churches alike must ensure they are equipped to foster church community without sacrificing engagement as they grow.

Features of a Scalable Church Management System

Flexible Data Storage and Management

A scalable ChMS should offer flexible data storage, ensuring that no matter how large your congregation becomes, the system remains responsive and easy to navigate.

Customizable Reporting and Analytics

As your church grows, a scalable ChMS offers customizable reporting and advanced analytics to track key metrics like church activities, giving patterns, and volunteer scheduling. Tools like Church Windows and Church Accounting allow for tailored insights that guide future decisions in church administration.

Multi-User Access and Permissions

A scalable ChMS offers multi-user access, allowing various teams and ministries to manage their own areas effectively. With customizable permission levels, your staff, including church leaders and volunteers, can access what they need without compromising sensitive information.

Supporting Multiple Locations and Ministries

For large churches or those operating across multiple campuses, scalability becomes even more critical. A system designed to support growth ensures that no matter how many campuses you launch or ministries you start, your church operations remain efficient.

Evaluating a Church Management System for Scalability

Key Questions to Ask Providers

• Can the system handle increased church giving and attendance as the church grows?
• How does the system integrate with church website builder platforms and other essential tools like worship planning and event management software?
• Is there support for multi-campus churches, large churches, and multiple ministries?

By asking these questions, you ensure that your church is prepared for growth and that your ChMS will continue to support your ministry long-term.

Conclusion

Choosing a scalable church management software ensures that your church can continue to grow and adapt without being held back by system limitations. Whether you’re expanding church staff, launching new ministries, or tracking church community growth, scalability is essential for long-term success.

With Pushpay, you’re investing in a church management software that evolves alongside your congregation, supporting growth in communication, giving, and operational complexity. Explore how Pushpay can partner with your church for seamless growth and long-term success.

Running a church involves managing many moving parts—services, events, member records, and finances, to name a few. Yet, many churches struggle with keeping these elements organized, which can lead to issues that hinder their mission. Without a clear system in place, important details can be overlooked, leading to double bookings, missed meetings, and a general sense of disarray that disrupts the church’s efforts.

The consequences of disorganization go beyond minor inconveniences. It disrupts church operations and creates frustration among staff and volunteers, who end up wasting time on unnecessary tasks. For church members, inconsistent communication and scheduling can cause them to feel disconnected or undervalued. Poor record-keeping also undermines financial transparency, which is crucial for maintaining trust within the congregation.

These challenges highlight the need for a reliable system that suits the unique needs of each church. Church scheduling software offers a modern solution to bring order and efficiency, allowing churches to refocus on what’s truly important: building a strong, engaged community centered on faith.

The Risks of Disorganized Record Keeping and Scheduling

In a busy church, where every event and interaction plays a significant role in the community’s life, a lack of organization can create serious problems. Disorganized record-keeping and scheduling can lead to issues that ripple through the church’s operations and mission.

Missed Appointments and Events

Disorganized scheduling can result in double bookings, missed appointments, and poorly attended events. These mix-ups are more than just logistical headaches—they frustrate members who feel their time and efforts are wasted. A chaotic church calendar can quickly diminish enthusiasm, leaving members feeling confused and disengaged.

Inaccurate Records and Data Loss

Disorganization in record-keeping poses even greater risks. Without a dependable system, member information can become outdated, financial reports might get misplaced, and overall accountability suffers. These issues can erode the trust that is vital to any congregation. No one wants to feel like their contributions or presence are lost in a sea of paperwork, especially when it comes to congregants getting their giving statements at the end of the year!

Impact on Church Growth and Member Engagement

Disorganized practices can also hinder church growth and member engagement. When members frequently encounter scheduling conflicts or unreliable communication, their connection to the community may weaken. As their enthusiasm fades, the church’s ability to grow and fulfill its mission diminishes. A church that struggles with organization risks losing members to communities where they feel more valued.

Signs Your Church Needs Better Organization

When church operations start to falter, certain signs indicate it’s time to improve your organizational approach.

Frequent Scheduling Conflicts

If, on a Sunday or during the week, you’ve found that two groups booked the same space, you might have a scheduling problem! Frequent scheduling conflicts and last-minute changes are clear indicators of disorganization. These disruptions create confusion and can undermine the congregation’s sense of stability. If your church calendar is more of a guessing game than a reliable guide, it’s time to consider a more structured approach.

Difficulty Accessing Records

When vital records become difficult to find, it’s a sign that something needs to change. The inability to quickly locate member details, financial reports, or historical data slows down decision-making and planning. This constant search for information frustrates staff and members alike, creating unnecessary obstacles.

Overwhelmed Staff and Volunteers

Behind every well-run church are dedicated staff and volunteers who keep everything running smoothly. But when disorganization takes over, these individuals can become overwhelmed, juggling incomplete data, scheduling mix-ups, and unplanned, last-minute tasks.

Solutions for Streamlining Record Keeping and Scheduling

To address the challenges of church management, finding the right tools is essential. Here’s how your church can streamline record-keeping and scheduling to create a more organized operation.

Implementing Church Management Software

Church Management Software (ChMS) offers a digital solution to centralize records, schedules, and communication. With ChMS, churches can manage member information, track attendance, handle donations, and coordinate events—all from one central hub. This system improves efficiency and helps everyone stay connected.

Automating Scheduling Processes

By automating scheduling, churches can ensure that volunteers are assigned, events are planned, and resources are allocated without the risk of double bookings or last-minute scrambles. Automation simplifies coordination, allowing church leaders to focus on their community instead of logistical headaches.

Digital Record Keeping

Embracing digital record-keeping provides easy access, secure storage, and better data management. With just a few clicks, essential information is available to support decision-making and church operations. Digital records are also more reliable and environmentally friendly, reducing paper waste and helping your church run more sustainably.

How Pushpay Can Help

Pushpay offers tools designed to make church management more coordinated and efficient. Here’s how Pushpay can help your church reach its potential.

Comprehensive Church Management Features

Pushpay’s Church Management Software (ChMS) provides an all-in-one solution for record-keeping and scheduling. With Pushpay, churches have access to features that organize member records, track attendance, manage events, and facilitate communication. This allows church leaders to spend more time focused on their community and less on administrative tasks.

User-Friendly Interface and Support

Pushpay is designed to be intuitive and easy to navigate. Pushpay also offers customer support to help churches implement the software smoothly and make the most of its features!

Best Practices for Maintaining Organized Records and Schedules

Keeping records and schedules organized is essential for any church. Here’s how to ensure everything runs smoothly.

Regular Updates and Audits

Conducting regular updates and audits keeps data accurate and relevant. By routinely reviewing and refining records, your church ensures that information is easily accessible and up-to-date, supporting better decision-making.

Training for Staff and Volunteers

Providing ongoing training for staff and volunteers helps them use management software effectively and understand best practices for record-keeping. This training boosts confidence and morale, ensuring that everyone can make the most of your church management tools.

Clear Communication Channels

Establishing clear communication channels ensures that everyone stays on the same page. Whether through meetings, newsletters, or digital platforms, open communication helps align goals and address challenges quickly, fostering collaboration within the church community.

Benefits of an Organized Church Administration

A well-organized church administration is key to improving efficiency, enhancing member experiences, and supporting growth.

Improved Efficiency and Productivity

Organized record-keeping and scheduling allow church operations to run smoothly, reducing time spent on administrative tasks and freeing up energy for more meaningful work. The result is a church that operates at its best.

Enhanced Member Experience

An organized church offers a welcoming environment where members feel valued and engaged. Clear schedules and well-coordinated events lead to higher participation and a stronger connection to the community.

Support for Church Growth and Outreach

With a solid organizational foundation, churches are better positioned to grow and expand their outreach. Efficient operations support strategic planning and resource allocation, enabling churches to connect with new members and communities.

Conclusion

Organization is essential for any thriving church community. By using tools like Pushpay and adopting best practices in record-keeping and scheduling, churches can create a well-ordered operation that runs smoothly and efficiently.

These strategies not only streamline daily tasks but also create an environment where members feel connected and valued.

Now is the time to put these insights into action. Consider how these tools and practices can be integrated into your church’s operations to build a strong, dynamic community ready to embrace new opportunities.

Frequently Asked Questions (FAQ)

1. What is church management software, and how can it benefit our church?
   Church management software (ChMS) is a digital solution designed to help churches manage various aspects of their operations, including scheduling, member records, and event management. By centralizing these tasks, ChMS helps churches reduce administrative burdens, improve communication, and enhance member engagement. Using church management software like Pushpay can streamline your church’s operations and allow your church leaders to focus more on ministry and less on administrative tasks.
2. How does church scheduling software improve event management?
   Church scheduling software is essential for managing events and avoiding conflicts. It ensures that all church activities, from worship services to volunteer scheduling, are organized and conflict-free. This type of software helps automate the scheduling process, which reduces the risk of double bookings and last-minute changes. By using church scheduling software, your church can maintain a well-organized calendar, leading to better attendance and more engaged church members.
3. What are the advantages of using volunteer management software?
   Volunteer management software is designed to simplify the process of managing church volunteers. It allows churches to schedule, communicate, and track volunteer activities efficiently. This type of software can also send reminders to volunteers, ensuring they are aware of their responsibilities. For church leaders, this means less time spent on administrative tasks and more time focusing on the spiritual growth of the congregation.
4. How does Pushpay’s church management system integrate with other tools?
   Pushpay’s church management system integrates seamlessly with various tools commonly used in churches, such as online giving platforms and event registration systems. This integration allows for a unified approach to managing church operations, making it easier for church staff to handle multiple tasks from one central hub. The result is a more efficient and connected church community.
5. Why is digital record-keeping important for church operations?
   Digital record-keeping is crucial for maintaining accurate and accessible information. It allows church staff to quickly access member details, track attendance, and manage financial records with ease. Digital records also support better decision-making and ensure that your church’s data is secure and up-to-date. Implementing digital record-keeping within your church software can lead to improved organization and transparency.
6. What should mid-sized churches look for in a church management system?
   Mid-sized churches should look for a church management system that offers robust features, such as event management, volunteer scheduling, and membership management. It’s also important to choose software that is user-friendly and offers reliable customer support. A system that integrates with existing church tools, like church websites and online giving platforms, can further enhance your church’s efficiency and outreach efforts.
7. How does volunteer scheduling software help in managing church events?
   Volunteer scheduling software is a vital tool for ensuring that church events run smoothly. It allows church leaders to assign tasks, track volunteer participation, and communicate event details effectively. This type of software can also prevent scheduling conflicts and ensure that all church events are well-staffed and organized. By using volunteer scheduling software, churches can create a more cohesive and engaged volunteer community.
8. How can church management software assist with church accounting and financial transparency?
   Church management software often includes features for tracking donations, managing budgets, and generating financial reports. These tools are essential for maintaining financial transparency within the church. By using church management software for church accounting, churches can build trust within their congregation and ensure that financial resources are used effectively.
9. What role does a church app play in church management?
   A church app can serve as an extension of your church management system, providing members with easy access to schedules, event registration, and online giving. It also enhances communication by sending push notifications and reminders directly to members’ devices. A well-designed church app can increase engagement and help your church build a stronger, more connected community.
10. How can church leaders ensure that their management software is used effectively?
    To ensure that church management software is used effectively, church leaders should provide training for staff and volunteers, regularly update records, and establish clear communication channels. It’s also helpful to conduct periodic audits to ensure that the software is meeting the church’s needs and making operations more efficient. By following these best practices, church leaders can maximize the benefits of their management software and create a more organized church environment.

Data can often be surprising. Many of the new findings in our third annual State of Church Technology report prove that dynamic.

But sometimes, when I see a statistic pop up in a report, I nod my head and think, “Yeah, that makes sense.” Which is how I reacted to learning 45% of church decision makers and influencers don’t feel confident about making tech choices.

When ministry leaders are entrusted with the digital future of their ministry—and especially if they don’t have a thorough understanding of the constantly shifting church technology space—those leaders become hesitant to commit to technologies that could define the future of their community. I know this from experience; as Group Product Manager at Pushpay, my team and I feel that same trepidation every day.

Scouting the Road Ahead

As a leading technology provider for churches, Pushpay is constantly investigating and exploring the latest solutions that could benefit the ministries we serve. One of those up-and-coming tools is near-field connection (NFC) tags. This tech isn’t particularly new—if you’ve ever tapped your credit card to pay for groceries or petrol, you were using NFC technology.

Pushpay was approached by a supplier of NFC tags who thought they might be brilliant for churches. Their appeal made sense on paper. Scanning a tag on Sunday morning could send your congregants and guests to sermon notes, automatically donate a predetermined amount to a specific fund, or drive them to one of a dozen other use cases.

But just like the thousands of church leaders we surveyed for The State of Church Tech report, my team wasn’t confident about commiting straightaway. NFC tags were uncharted territory. There was no data, no statistics, no concrete results supporting this technology’s benefit for ministries. How could we feel confident promoting this solution and leading churches down this path?

Our team at Pushpay is uniquely privileged to have access to resources and the stalwart support of our leadership to explore potential channels for building the Church. In the case of NFC tags, we needed to generate data to make an informed decision. So we found a partner church willing to experiment with this new tech, funded their adoption efforts, and laid out clear parameters of what we’d consider a successful proof of concept.

Lessons Learned

Thinking back, I’m not sure I’ve ever laughed at a research finding. Who has, really? But one undeniable discovery during our NFC tag trial was just too much fun:

People don’t want to lean forward.

The church that trial-tested the tags has auditorium seating. This meant the seat in front of each attendee—where the tags were placed—was a foot in front of individuals and below their knees. Which meant potential donors couldn’t engage with the tags without leaning forward and stretching downward. Which, it turns out, no one wants to do. The tags essentially added an additional hurdle that slowed down Pushpay’s sub-ten-second giving experience.

Because of that discovery (and other less humorous reasons) their church saw no significant increase in giving during the NFC tag trial. As such, Pushpay decided not to pursue the technology further.

Once again, our team is very fortunate to have the resources to conduct experiments like this. But the majority of churches researching and considering implementing new tech solutions do not have that flexibility.

Let Data Be Your North Star

Every leadership role in every church carries the weight of responsibility, and technology choices are an especially heavy burden. The process of adopting new digital solutions requires commitment on several levels: You have to first believe in the tech yourself. Then you need to convince other leaders to believe. Only then is the change presented to the church as a whole, and should anything go sideways, fingers might get pointed at who’s to blame.

That’s why I’m not surprised by tech decision makers’ hesitation when confronted with pivoting their tech solutions. And yet, tech pivots are essential.

New tools capable of inspiring generosity and engagement for churches arrive constantly. Not adapting to the latest digital trends like QR codes or AI that are elevating ministries around the world lead to missed opportunities. The vision and mission that inspires your leadership team and community is too important to be unrealized because of hesitation to commit to the latest digital tools.

You know, I’ll never forget seeing Zig Ziglar live in Auckland when I was a teenager. One line stuck with me over the years: “You don’t have to be great to start, but you have to start to be great.”

I believe church leaders must overcome their hesitancy to “start” with new tech, and the first stage of taking the leap with confidence is relying on data. The good news is, you don’t have to generate your own data through trial and error—that’s what Pushpay’s here for.

The State of Church Tech report, surveying over two-thousand leaders about which tech solutions they’re relying on to drive their churches, is a phenomenal resource to get you started. But even if you don’t find what you’re looking for in the results, know that our passionate international team isn’t promoting any tool we haven’t tested, gathered data on, and found is a proven boon for ministries.

Because of the trust placed in us by churches, it’s our team’s duty to take those risks on your behalf. Every day we lean forward with research and testing, exploring and discovering and developing the tools you can put your faith in to support your team, your community, and the Church as a whole.

Does your ministry have an idea you want to trial? Reach out to your Pushpay representative, and let’s see if we can explore those ideas together!

At Pushpay, we strive to provide tailored products and services to best support churches. We invest time and effort into multiple initiatives to understand the strategies and mindsets of church leaders. One of the ways we accomplish this is through our State of Church Tech report. This benchmark annual study reflects the priorities, concerns, and expectations of thousands of church leaders across the U.S. regarding digital solutions used in worship services, creating engagement beyond Sunday, and managing operations. It offers insights into how other ministries engage with the ever-shifting tech landscape.

One particular area that I’m excited to see churches experiment with in 2024 is data. Currently, 46% of churches are using data analytics—meaning churches really long to have a better understanding of how people are participating in their community. They’re figuring out ways to combine all their data and find out who’s new, who’s visiting, who’s getting involved, and who’s advancing in their participation. By doing so, they hope to meet people where they are and better serve their community.

Data Collection and Cleanliness

When I was younger, it was common to walk into a church and sign into a book or fill out a registration form. I’d sign in myself, my wife, and our five kids. That information would later go to someone who works in the office and tracks attendance. Over the last ten years, it has become very popular not to follow this practice. So people just walk in, participate in church, and walk back out.

The biggest data cleanliness problem churches have right now is anonymity. They don’t know who’s participating, which is one of the biggest challenges if you want to use data. How do churches know who’s attending? Should they ask people to fill out a form? Taking them to a QR code is one way they can easily check into a children’s service or an event to volunteer. Those little data points are starting to become really important because that level of participation is the first step in the whole data picture.

Churches that prioritize data cleanliness make it a habit to regularly check their data. They set aside a specific time during the week when they look at all the new guests, contact cards, and forms they received. They then match this information to existing church members to ensure accuracy. This involves checking for spelling errors, nicknames, household changes, and identifying new members. The frequency depends on the size of the church, however, it is easier to do this regularly than in one big batch. Waiting for six or twelve months to do this activity can cause a backlog of potential duplicates, making it difficult to identify who they are and rendering the data useless, which is not ideal.

I mentioned that in most churches people are just walking in and out, and there are reasons for that. Some of it is just to let people be anonymous and safe, however, this practice handcuffs churches from doing the next thing, which is following up and driving engagement and spiritual growth. I think the one change I’m expecting over the next few years is for churches to figure out safe, friendly ways to identify people coming through their doors because attendance feeds all the other activities that happen inside of a church.

Technology can help with that. With Pushpay’s ChurchStaq platform all of your data is in one place. If you have volunteer programs, small groups attendance, child check-in, or digital giving, all the engagement data is at your fingertips. You don’t have to figure out how to get your data out of your other giving platform or from your event registration solution. At Pushpay, we really aspire to get all that data in one spot.

Analysis and Data Literacy

The good news is that, for most of what a church wants to do and understand, you don’t have to be a data scientist. You don’t need certifications, master’s degrees, or PhDs.

I think this really starts with the same questions we think through in a business: What do we want to measure, and what’s important to us? Churches have differing views on this, but I would say that certain indicators of how people participate in a church can suggest that they’re growing in their relationship with their church.

Recently, we launched Pushpay Insights to make it really easy to access and understand that data. It provides ready access to data that most church leaders say is meaningful for them. So, it helps put your attendance, volunteering, and giving in perspective. And then not just that, it enables you to drill into those areas and ask, well, who in that group of volunteers, givers, or attendees matters right now? Who’s doing those things for the first time? And then follow up with who’s at risk? These people used to volunteer regularly, but maybe they’re leaving your church. Who are potential volunteers who would sign up to watch the kids? Churches just haven’t been able to ask those follow-up questions—until now.

It really helps to use all that data behind the scenes to surface important indicators and a list of people you can follow up with and try to make your ministry more effective.

Making Informed Decisions For Your Church

It’s not so much about how much time and energy it costs to collect data, because it turns out that it’s actually not that bad. The reason to analyze your data is to ask yourself if the investments you’re making in your ministry are actually working. Are people being impacted by this, or are you just spinning your wheels?

If you’re having a volunteer recruitment drive, data can help you determine the number of volunteer positions closed and the ratio of volunteers. Maybe the number of people that serve in multiple volunteer roles helps you figure out whether a ministry program actually worked. You should be able to double down on that data. Or if you led an initiative to grow your small groups ministries, and no one joined, you would benefit from those learnings, and be empowered to  change that program or decide not to do that again.

Leading a church is not an easy task. Our mission is to help you make informed decisions so that you can effectively minister, lead, and invest your time and resources well. Data is what makes that possible.

Want to learn more about how Pushpay can help your church? Schedule a demo with our team to see how we can work for you.

See it in Action

Framing your donor management system as a tool designed to steward your congregation’s donations properly is a sure way to capture the heart of your givers. Generosity with personal finances is an inherently Christian characteristic. 2 Corinthians 9:7 says, “Each one must give as he has decided in his heart, not reluctantly or under compulsion, for God loves a cheerful giver.” There is an assumption that believers will give, and the premise is to do so cheerfully.

Stewardship software automates the processes of tracking, managing, and reporting on the financial contributions made by congregants, thereby reducing manual errors and administrative tasks. It fundamentally transforms how churches interact with their donations, from receiving and recording to acknowledging and reporting, making it a crucial asset for modern church management.

Understanding Stewardship in the Church

The act of stewardship is part of the spiritual growth of a congregational community. The traditions of tithing, offering, and donations are deeply tied to Biblical worship.

Stewardship in the Church is a biblical doctrine that underlines the faithful management of resources. The Bible explains that everything we have—time, talents, material possessions—is a gift from God (Romans 11:36). Managing offerings and donations is a weighty responsibility for church leaders. Understanding the need to steward donations means understanding the need for transparency and responsible resource management on behalf of the Church.

The essence of stewardship lies in responsible allocation for ministries and the Church’s operational proficiency. This holistic approach is crucial in earning congregant trust and crafting a spirit of generosity integral to the Christian faith.

Traditional vs. Modern Stewardship Practices

While the concept of stewardship remains timeless, the practices have evolved, particularly as technology has become more dynamic. Traditionally, record-keeping was a laborious, time-consuming task, often involving manual input and the potential for human error.

Managing the pillars of church finance demands more than just the traditional collection plate and spreadsheets. It calls for precision, efficiency, and a modern touch, and this is where stewardship software steps onto the stage.

The Limitations of Traditional Donation Management

Manual Handling and Record Keeping

The charm of tradition will always exist, but manual systems have drawbacks when managing the ebb and flow of donations. The required paperwork and manual entry can lead to delays, inaccuracies, and a high administrative burden.

Risks of Errors and Inconsistencies

Human errors are inevitable, but in the world of financial management for a nonprofit entity like a church, errors can erode trust and lead to contentious situations. Misattributed donations or miscalculated totals will inevitably create conflict within the congregation.

Benefits of Stewardship Software for Churches

Donor management software is among the most powerful tools available for churches to handle donations, pledges, and other forms of giving. Software performance matters. It matters for donor engagement, fundraising, workflows, and donor retention.

Efficiency and Accuracy

By automating many of the processes that once required manual effort, stewardship software dramatically reduces the chance of errors. It also saves precious administrative hours and allows church staff to focus more on the mission and less on paperwork.

Real-Time Tracking and Reporting

With the capability to track donations in real-time, church employees can have an up-to-the-minute view of their financial health. This data-driven approach allows agile decision-making and strategic planning to support the Church’s future. By providing accurate and timely financial information, stewardship software instills confidence in church leaders that enables them to make informed financial decisions.

Features to Look for in Stewardship Software

Donation Tracking and Management

Comprehensive stewardship software solutions can track individual donations and manage the larger scope of giving, including campaigns, restricted funds, and special projects.

Integration with Other Church Management Systems

Look for software that integrates well with other church management systems and software solutions your church is already using for seamless operation. This ensures that the stewardship platform becomes an organic part of the Church’s technological ecosystem rather than a stand-alone tool.

Enhancing Donor Experience with Stewardship Software

Simplified Donation Processes

Imagine a donation experience that’s not just easy, but also personalized to your congregation’s needs. Stewardship software offers a range of giving options, from mobile donations to online pledging, all designed to be intuitive and responsive.

Personalized Communication and Acknowledgments

Each donor should feel appreciated and valued. Look for software that allows for personalized, automated communications like acknowledgment emails or receipts with messages of gratitude tailored to the giver.

Donor Data Security and Compliance

Donation platforms process sensitive financial information, so it is crucial that they maintain robust security protocols. Look for software compliant with the latest financial regulations and offers secure data storage and processing.

Protecting Donor Data

Stewardship software must prioritize safeguarding donor details. With robust security measures like encryption and two-factor authentication, it ensures that sensitive information remains confidential. This emphasis on security is designed to reassure church leaders about the safety of donor data, building trust in the software.

Compliance with Financial Regulations

For churches, adhering to IRS and other financial regulations is non-negotiable. The right stewardship software helps in compliance and simplifies the reporting process.

Conclusion

By embracing the right donation management software, you’re simultaneously improving operational efficiency and upholding the core meaning of stewardship—faithful and effective resource management. And that’s a testament to your commitment to your congregation.

For church leaders looking to strengthen their financial stewardship practices, it’s time to explore the world of stewardship software. By leveraging technology, we honor tradition while boldly stepping into the future, where the tools to support generosity are more accessible than ever.

Take the Next Step with Our Donor Management Solution

If you’re ready to embrace stewardship software that can elevate your Church, get in touch with our team. Schedule a demo or take a tour of Pushpay’s giving software. Together, we can advance your stewardship practices while fostering a community of dedicated donors and support responsible financial management. After all, the ultimate aim of this giving software is not only to manage donations but to magnify the impact of every gift for the glory of God.

Every year, Pushpay publishes the State of Church Technology report. This annual benchmark study surveys over two thousand church leaders from around the country about their priorities, concerns, and expectations with tech. The results are an invaluable barometer for ministries looking for insight into the latest trends and the collective mindset of the Church.

The report breaks down the key takeaways in the data—but there’s a tremendous benefit to hearing opinions and experiences from different voices, and other experts who can offer a fresh interpretation of the statistics.

That’s why Pushpay also hosts a complimentary webinar about the report. This year we were joined by Clay Scroggins. The former pastor and author of How to Lead When You’re Not in Charge spent an insightful hour talking through the three major themes of the report:

Leaders Are Abandoning The Idea Of In-Person-Only Ministry

The numbers on hybrid church were consistent with previous years, with the vast majority of ministries continuing to commit to digital tools like livestreaming, online giving, church management software and more.

The surprise, however, was the sharp decline in churches’ desire to return to an in-person-only model—against last year’s data, 21% fewer churches envision scrapping their hybrid gameplan in the next twelve months.

The report suggests this shift might be tied to our distance from the pandemic. Clay agrees that churches have discovered the value of technology and are unlikely to go backwards in their approach to discipleship:

“There’s a verse that I love in John 2 that says, ‘Though I write to you now with pen and ink, I long to be with you face-to-face so that our joy may be complete.’ What I interpret what John’s saying there is, yes, face-to-face is most complete, but he’s not neglecting the fact that I can’t be with you right now, and so therefore he’s writing to you with pen and ink. He’s leveraging—in his case—the technology of the day.”

Clay goes on to discuss how the Church is finding and accepting a new middle ground between in-person and tech, and embracing how the two channels for discipleship aren’t at odds with one another but, when done correctly, are complimentary when engaging the community.

Insecurity Plagues The Next Generation Of Decision Makers

The State of Church Tech report only surveys those leaders who are “decision makers” or “influencers” with regard to their church’s tech adoption choices.

And yet, when asked how confident they were when making those choices, nearly half said they were not confident making digital decisions.

Clay’s first reaction to hearing this statistic was, while he has a strong background in technology, most church leaders do not. Even if they do, leaders are far too busy to keep up with all the latest trends, updates, and tools available—and even he doesn’t feel confident when making these decisions.

“We’ve all had that experience where a software or an app that you’re really used to using, even if it’s your banking app, every month or so they update their app. We all know that feeling, you click on the app and think, ‘Where did the deposit-the-check button go? They moved it!’ It’s hard to keep up with something even as simple as that.”

He goes on to discuss the constant state of being a “newb” with tech, as well as how generational differences and the unique needs of churches all play into the dynamic of insecurity.

Churches Are Eager To Experiment With New Tech

The third major theme discussed in the report is the sometimes-fickle enthusiasm around emerging tech solutions. For example, the metaverse seemed poised to explode in ministries last year; since then, metaverse usage instead dropped significantly, and the amount of leaders considering adopting the tool in the future fell as well.

2024’s trendy emerging tech is, of course, artificial intelligence (AI). The statistics on churches currently using generative AI, plus those who are seriously considering doing so in the future, virtually mirror the metaverse numbers from last year—so is AI headed for a similar fall?

Clay acknowledges that the previous hype around metaverse was partially bolstered by Facebook rebranding to Meta and all the press coverage surrounding it—and he’s not surprised by the subsequent drop in popularity.

AI, however, may have a more positive trajectory ahead. “The cost for leveraging AI for your church is so much less significant,” Clay explains. He talks about using AI that very morning to help shape a sermon.

Referring to AI as an “intern,” he gives an example of the creative use cases churches may embrace that they haven’t yet considered:

“We had a pastor… who said I haven’t gotten the chance to use [AI] for sermon prep yet, but I had a really difficult conversation with a volunteer today. I was going to have to lay this volunteer off because of some decisions he had made, and I was nervous about the conversation and unsure how it was going to go. I leveraged ChatGPT to help me think through how do I put myself in his shoes, how do I care for him well… He said the conversation went so much better that I could’ve believed it would have gone, and it was because I was able to prepare.”

Clay also discusses how to best have conversations with staff and community members about using AI before committing.

The webinar recording is full of other incredible stories and insights from Clay. Want to hear his suggestions on implementing church in an innovative way? His best practices for programming outside of Sunday? Check it out now!

Get A Free Report Assessing Your Current Tech

Pushpay’s Church Tech Check is a seven-minute online assessment that asks simple questions about your current digital tools, then instantly generates a custom report with scores, rankings, resources and actionable next steps as your church plots its hybrid future.

Technology has seeped into every corner of our lives, transforming how we communicate, work, shop, and even how we worship. This evolution hasn’t skipped over our churches. In fact, it’s reshaping the very nature of church giving apps.

We’re living in an era where cash and checks are swiftly being replaced by online transactions. The traditional collection plate passed around during Sunday service is taking a backseat to church apps equipped with digital giving platforms designed specifically for church giving. And why wouldn’t it? With the rise of online transactions, it’s only natural for churches to adapt and provide a convenient online giving platform for their church members.

Selecting the right church giving app for digital giving is a crucial step for churches seeking to effectively engage their church members and foster a spirit of generosity. But what does the “right” giving app look like? What features should it include? These questions are important to answer as you evaluate the best online giving platform for your ministry.

The Evolving Role of Technology in Church Giving

Change is the only constant, and tech’s role in church giving is no exception. Digital advancements, such as church giving apps equipped with online giving software, branded QR codes, pre-configured giving links, and multi-site management, have revolutionized the way churches accept payments. These tools have made it easier to inspire increased gifts and offerings through online platforms.

But these days, the best church giving apps go beyond just facilitating donations. They offer features like recurring giving and campaign support, enabling churches to encourage ongoing generosity and run targeted fundraising campaigns.

The Importance of Selecting the Right Church Giving App in 2024

The right giving app can significantly impact a church’s ability to increase generosity and engage with their congregation. It’s not just about making donations easier; it’s about creating a fast, simple, and secure giving experience that reflects the church’s brand.

The right church giving app should support various types of donations, such as mobile, online giving, text giving, and kiosk giving. It should be customizable to reflect the church’s brand and seamlessly integrate with their website and communications. And let’s not forget about multi-campus and multi-language support—after all, churches are diverse and widespread!

Understanding Modern Giving Trends

Investing in a church giving app is a great way to address evolving trends. 

The Shift Towards Digital Giving

Mobile donations are on the rise. As our world becomes more digitally connected, it’s only natural for giving habits to follow suit.

We’re seeing a shift away from traditional methods of giving like cash and checks, towards digital platforms that allow donations with just a few taps on a smartphone.

Mobile giving apps are no longer just an option—they’ve become a necessity, because they provide a level of convenience and flexibility that’s hard to beat. Gone are the days of bringing a checkbook on Sunday. With mobile giving, donations can be made anytime, anywhere.

Expectations of the Modern Donor

Now, let’s talk about the contemporary donor. What are they looking for in a giving app?

First things first, they want a mobile giving experience that’s easy and fast. No one wants to spend ages trying to figure out how to make a donation. The best church giving apps make the process straightforward, allowing givers to donate in just a few clicks.

Secondly, people need to trust that their financial information is secure. With data breaches making headlines left, right, and center, it’s essential that their giving app uses top-notch security measures to protect your details.

Lastly, they want a user experience that’s smooth and enjoyable. A well-designed app that’s easy to navigate not only makes giving a breeze but also encourages the church member to donate more frequently.

Features of Top Church Giving Apps

Now that we’ve talked about giving trends and expectations, let’s get down to the nitty-gritty. What are the essential features of a top-notch church giving app?

User-Friendly Interface

How many times have you downloaded an app, only to delete it minutes later because it was too complicated to use?

An intuitive and easy-to-navigate design is crucial in any app, and church giving apps are no different. You want an app that makes giving as simple and cheerful as possible, while guaranteeing safe and successful transactions. It’s about making the process of giving not just easy, but enjoyable too!

Multiple Giving Options

Everyone has their preferred ways of making payments. Some swear by their credit cards, while others prefer ACH or digital wallets. That’s why church giving apps should cater to everyone’s preferences.

Imagine this: You’re ready to make a donation, you open the app, but then you realize it doesn’t accept your preferred payment method. If you’re in a hurry, you might simply put off that gift, then forget to follow-up. That’s why multiple giving options, like those offered on Pushpay’s church giving platform, are so important. They ensure that everyone can give in the way that’s most convenient for them.

Recurring Giving Setup

Life gets busy, and sometimes things like monthly donations slip through the cracks. But what if there was a way to set up donations so they happen automatically? Enter: recurring giving setup.

Recurring donations are a game-changer. They make it effortless and convenient to contribute regularly, without having to remember each individual gift. Plus, they provide a valuable income stream for the church. It’s a win-win!

Security and Compliance

We’re living in an age where data security and privacy are more important than ever. When it comes to church giving apps, you want to be sure that your personal information is in safe hands.

Data Protection and Privacy

Your data belongs to you and you alone. That’s exactly how it should stay. The best church giving apps understand the value of privacy and has policies in place to safeguard your information.

This means you can breathe easy knowing that your personal details are secure, and that you can trust that your financial information won’t fall into the wrong hands. It’s about giving with confidence.

Compliance with Financial Regulations

In a nutshell, compliance is about following rules and regulations—particularly those related to financial transactions.

For a church giving app, this means adhering to standards like the Payment Card Industry Data Security Standard (PCI DSS). This globally recognized standard ensures that your card information is stored, processed, and transmitted in a secure environment.

The best church giving apps are not only user-friendly and feature-rich but also prioritize your data protection and privacy. They comply with financial regulations, providing you with a safe and secure platform to express your generosity.

Integration and Reporting Capabilities

How does a giving platform fit into the larger picture? That’s where integration and reporting capabilities come into play.

Integration with Church Management Software

We all know that juggling different software can be a real headache. There’s a membership database over here, an event management tool over there, and a separate communication platform somewhere else. Wouldn’t it be great if a church giving app could just…fit right in?

Seamless integration with existing church management software creates a smooth, streamlined process that makes life easier for everyone involved. It’s about ensuring that your giving data syncs up perfectly with your other systems, so you can manage everything from one central location.

This is a game-changer for churches. With seamless integration, you can say goodbye to manual data entry and hello to efficient operations. So make sure any new giving software plays well with others!

Detailed Reporting and Analytics

We live in a world where data drives decision-making, and church giving is no exception. But how to make sense of all that data?

Robust reporting tools are crucial for understanding donations. They provide insights into giving trends, donor behavior, and the effectiveness of your fundraising efforts. They allow you to track where donations are coming from, who’s giving, and how often.

These reports empower you to make data-driven decisions that can improve your fundraising strategies. Want to know which campaigns are working and which ones aren’t? Want to understand how to encourage more regular giving? The data has the answers.

Engagement and Community Building

Engagement and community are what brings us together, keeps us connected, and makes us feel like we’re part of something bigger. A church giving app can support these dynamics.

In-App Communication Features

Imagine you’ve just made a donation through your church giving app. Moments later, you receive a personal thank you message right in the app. Feels good, doesn’t it? That’s the power of in-app communication features.

In-app messaging and notifications play a crucial role in building community. They keep you informed about the latest news, events, and updates. They allow for tailored communications through automated one-way text messaging, rich push notifications, and interactive polls.

With Pushpay’s ChurchStaq, you can stay connected with your church community like never before. It’s not just about giving—it’s about engaging, participating, and feeling part of the community.

Feedback and Support

Let’s face it—we all need a little help sometimes. And when we do, we want to know that someone is there to lend a hand.

That’s why accessible customer support and feedback mechanisms are so important. They ensure that if you have a question or run into a problem, you can get the help you need quickly and easily. With Pushpay, you have various resources at your fingertips, including a dedicated support team ready to assist.

But it’s more than just getting help—it’s about having your voice heard. Feedback mechanisms allow you to share your thoughts, ideas, and experiences, which in turn help improve your church giving app for everyone.

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Staying on top of church technology trends is a critical element for successful churches in 2024—and yet, most ministry leaders didn’t commit to their vocations because of a passion for tech. That disconnect is amplified by today’s fast-moving digital landscape: New digital tools tailored for ministry are released constantly. Purportedly revolutionary features are announced with trumpets, and every buzzworthy tech trend is confidently declared as the wave of the future.

Building faith and belonging in their community is the true passion of church leaders—as it should be—and tracking church technology is a secondary concern.

Which is exactly why Pushpay publishes the State of Church Technology report. This benchmark annual study reveals the priorities, concerns, and expectations of thousands of churches across the U.S. regarding digital solutions in the faith sector, providing leaders with unparalleled insight into how other ministries are engaging with the ever-shifting church tech space.

In 2024, many patterns remained steady from the previous years, while others pivoted in dramatic and surprising ways. Here’s a sneak peek at some of the most significant church trends to be aware of:

Leaders are abandoning the idea of in-person-only ministry

In last year’s report, 10% of churches said they were operating in-person only, yet nearly three out of ten of respondents thought their ministry might move to in-person only within twelve months.

This year, however, the number of churches operating in-person only remained steady at 10%—but the number of churches predicting a move to in-person only in the next twelve months tumbled by 21%. Why the drop?

Church-specific tech remains critical

The tried-and-true staples of the church technology space continue to gain popularity. The number of ministries livestreaming worship services remains steady, along with online giving and mobile app usage—though there are some exciting church trends regarding which specific mobile features leaders are leaning on in 2024.

Church Management Software (ChMS) saw the most significant jump in enthusiasm among mainstream tools. Compared to last year’s report, 30% more leaders acknowledge that ChMS will be strategically important to the future of their ministries.

Insecurity plagues the next generation of decision-makers

The State of Church Technology report only includes responses from those who have a voice in digital adoption choices for their churches.

And yet, despite the respondents’ influence, nearly half of the survey-takers in 2024 did not describe themselves as “confident” with regard to making tech choices on behalf of their ministries. There’s still a widespread sense of unease when navigating the church-tech landscape—which is likely tied to a variety of factors.

Churches are eager to experiment with cutting-edge tech

Not every flashy new feature maintains popularity with churches, but a few continue to increase in adoption year over year. Cryptocurrency donations, for example, are becoming more and more important to ministries, as are tools available in multiple languages.

The weight leaders place on data and analytic functionality continues to grow, and QR codes are proving invaluable for ministries looking for new avenues for intuitive engagement within their community.

Of course, there’s one cutting-edge feature that stands apart…

Is AI the next big church tech trend?

Of the over two thousand respondents who participated in the 2024 State of Church Technology report, a significant percentage say they’ve already incorporated generative AI into their ministry’s workflow. Even more say they could see AI playing a role in the future.

And yet, there are undeniable parallels with another much-hyped tech trend from last year, which is now merely an afterthought for most churches today.

Is AI headed for a similar collapse? Do you want to see raw numbers, data breakdowns, major trends, and dozens of other powerful insights? Dive into the full version of Pushpay’s free 2024 State of Church Technology Report!

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How do you feel about your church’s current online payment system?

You might love or hate it, or maybe you don’t even think about it with the other ministry work you’re doing. In this digital age, having a reliable and user-friendly online payment system for your church is more than a convenience. It’s a necessity. The right payment system makes giving a breeze for your congregation and could even increase overall contributions.

Online and mobile giving systems for churches have evolved significantly, so today, we’re covering what you need to know to pick the best online payment system for your church.

Understanding Your Church’s Needs

Before you can zero in on the perfect online payment system, it’s crucial to understand your church’s unique needs. Here’s how you can do just that:

Determine Transaction Volume

First, figure out your transaction volume. Look at the average number of transactions your church processes and the size of those donations. These numbers will help guide you toward a system that can handle your church’s activity without breaking a sweat.

Identify Unique Features Required

Next, let’s think about any specific features your church might need. For instance, does your congregation love the idea of setting up recurring donations? This feature can make regular contributions super convenient. Or perhaps you need a way for donors to designate funds for specific projects or causes. And let’s not forget about event registration—if your church is always buzzing with events or programs, this feature could be a game-changer.

Need some inspiration figuring out what features your church needs in its tech? Get our free checklist, Essential Important Nice-to-Have, inspired by the 130+ questions Valley Creek Church asked themselves when searching for a new church technology provider.

Key Features of an Effective Online Payment System

Let’s shift gears and discuss what makes an online payment processing system for churches effective:

Ease of Use

First things first—usability. If your church payment system isn’t user-friendly, it’s bound to cause more headaches than benefits. The goal with any tool or technology in ministry is to spend less time on administrative tasks so you can focus on what matters most—your people.

Having a system that’s easy for donors and administrators to navigate is crucial. That way, your congregation can make donations without any hassle, and your team can easily manage those donations.

Security and Compliance

This is non-negotiable: protecting your congregants’ personal and financial data is one of your highest priorities and should be with your preferred online payment system.

With online security threats on the rise, your chosen system must have some serious safety measures in place. At Pushpay, our products are fully PCI-DSS Compliant as a Level 1 Service Provider. And that’s only one of the ways we protect our customers and their congregants. Find out more about our security measures here.

Integration Capabilities

Last but not least, let’s talk about integration. A good online payment system isn’t just a standalone tool—it’s one piece of your church’s larger tech ecosystem.

Look for a system that seamlessly integrates with your church management software and accounting systems. This will help streamline your processes and keep everything running smoothly.

The right online payment system can be a game-changer and can help busy leaders like you who are juggling a lot—from growing your church to managing resources to engaging with your congregation and community. So, take your time, do your research, and choose wisely. This decision could make a difference in your church’s growth and success.

Implementing Your Chosen Payment Processing System

Now that we’ve covered the essential features of a great online payment system and how to choose one that suits your needs, your next step is getting it up and running in your church. You’re about to make a significant change that can make things easier for everyone on staff and in your congregation.

Training and Support

First, you’ll want to make sure your staff and volunteers are trained on the ins and outs of your new church payment system. This is key because they’re the ones who’ll be using it day in and day out. They need to feel confident and comfortable with how it works. You can do this through in-person training sessions, online tutorials, or, even better, a mix of both!

But don’t stop there. Offer ongoing support to address any issues or questions that might pop up after the initial training. Remember, your team’s success with your church payment system is crucial for its success.

Promoting Adoption Among Congregation

After training your staff and volunteers, it’s time to get your congregation on board. Start by clearly communicating the benefits you love with the new system and how it benefits them.

Does it save them time?

Does it have high-security standards to protect their information?

Does it make it easy to access their transaction history and giving statements?

Let them know how it’ll make their giving journey easier and more convenient. Your communication strategy as you roll out this new system could include announcing it during services or sending emails with instructions on how to use it.

You can also provide step-by-step instructions or live demonstrations to help them get started. And don’t forget to share success stories from those already using the online payment system. People love hearing about others’ experiences—it makes them more likely to give it a try.

You’re Ready to Choose An Online Payment System for Your Church

There you have it! We’ve walked through the importance of choosing the right online payment system for your church, understanding your church’s needs, and the key features of an effective system.

Choosing the best online payment system for your church is an important decision that requires careful consideration and research. Out of everything we’ve covered, the most important thing to remember is to choose a system that aligns with your church’s needs and values. So, take the time to evaluate your options and select the best online payment system for your church.

If you’re ready for a new online payment system, it’s time to look at Pushpay’s giving platform. Our software is proven to take the complexity out of giving experiences for your congregation without sacrificing any of the functionality your staff needs. Contact us today to get started with a free demo.

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As you strive to better know and grow your people, church check-in systems and tools become mission-critical for your church. And while this technology is nothing new or unusual, new features for check-in are released all the time.

If you haven’t explored the latest in church check-in tech, or if this is the first toe you’re dipping into this powerful tool for ministry, the below information will get you caught up to speed.

What are Church Check-in Systems?

They’re just what they sound like! Church check-in technology is a suite of digital tools and features that allow staff, volunteers, and visitors to a service or event to mark themselves as “present.”

Usually accessible from mobile devices, tablets, and computers, a digital check-in system eliminates the need for old-fashioned clipboards and taking manual roll calls. The system will automatically collect data about attendance, improve security for your community, and enhance your overall church experience.

Of course, just having the tool isn’t enough. You’ve got to know how to deploy it, too.

How Church Check-In Software Is Used

Check-in systems benefit churches on two fronts; they provide a streamlined process for staff and volunteers, along with ease of use and peace of mind for guests.

Members, guests, and scheduled volunteers can quickly confirm they’re in attendance at your church function with a few quick taps on a mobile app. Likewise, your staff can use the software to easily check in visitors to small groups, like Bible studies and intimate events—but the most popular use by far is for children’s ministry.

Benefits of Check-in Systems

Every parent wants to know their kids are safely where they’re supposed to be. More advanced platforms like Pushpay offer kid check-in features like Check-In Announcements, which sends an alert to assigned family members, and even Live Room Rosters, which allow your team to know exactly where a child is at any given time. Peace of mind for parents and staff alike!

What’s more, a lot of a check-in system’s value is derived from the collected data. Your system should be integrated with a ChMS that can sort and distill the attendance information, then help you spot trends to analyze your congregation’s habits and better plan for future services and events.

Must-Have Features of Church Check-In Software

As you begin your journey to adopt a check-in solution, you’ll likely feel a bit overwhelmed by the wide array of features available. Only you can know what’s most important for your specific ministry; here’s a list of some common features you should consider:

• User Friendly: This may seem like a given, but don’t create headaches for your teams and congregants by adopting a check-in system that’s confusing and requires too much training to implement effectively.

• Attendance Tracking: Another obvious one, but you may stumble across check-in systems that are tailored to a specific niche—say, managing children’s ministry only. If you’re taking the plunge and implementing new software for your church, you might as well double check that the platform can track attendance across all types of events and services.

• Reporting and Analytics: There’s so much potential packed into the data you’ll receive from check-in software—which shouldn’t require a ton of manual analytics by your team. These days, platforms should automate robust insights to help you refine your approach to ministry. Speaking of…

• Integrations: Ensure that any check-in platform you’re considering can connect and work natively with your existing ChMS, or wherever else you store large amounts of data. Even better, you can streamline communications between your ChMS and check-in system by using tools from the same software provider; Pushpay automatically syncs and showcases all your data through our dashboards, giving you the ability to identify trends and gain richer insights than ever before.

• Children’s Ministry: If your church hosts any sort of youth programs, you’ll definitely want to ensure your new system has the features necessary to facilitate check-ins for children. There are special considerations like secure check-in and check-out procedures, badges for children, alerts for family members, assigning authorized guardians for pick up, and so much more.

• Mobile Functionality: The ability to check-in via phones and tablets is convenient for staff, volunteers, and guests while they’re on-the-go.
• Kiosk Support: Complimentary to mobile check-ins, self-service kiosks are particularly useful for larger congregations, as they require less staff oversight during services.

How to Choose a Check-In System for Your Church

So you’ve done your homework, figured out which features are core to your mission, which tools would be amazing to have but might be a stretch, and which you can live without. Great job!

But the job’s not over yet. There are still a few other steps before you commit to a new check-in system:

• Get a Live Demonstration: Any software provider should quickly and willingly set up a free demo of their check-in system. Even if you already have your heart set on a single software platform, take several demos, potentially with software providers you’ve already ruled out; you may discover something you missed, or see the check-in system in a whole new light.

• Support and Training: This should be researched early, and be a question during your demos. Ask what types of training and support the check-in system offers to help you get the platform up and running as fast as possible. Also, explore the help articles and resources the provider has created, so that you can research and resolve smaller issues down the road.

• Cost and Scalability: While this may sound obvious at first, you’ll want to really break down what each check-in system will cost you, both in the short and long term. There are dozens of pricing models out there; be wary of software that seems cheap upfront, but may hit your wallet hard down the road—particularly as your church grows in size.

The Best Church Check-In Software

Once again, only you can know the specific wants, needs, and constraints that will shape your church’s decision for a new check-in system. But if you run through the above checklists with a grounded, intentional mindset, you’ll be in great shape to make a decision.

And as you start this journey, we’d love for you to consider Pushpay’s ChMS and check-in functionality. Not only does it tick all the above boxes for features—along with some powerful extra tools—but our award-winning customer success team is ready when you are to lead you through a demo, and answer any and all questions you may have.

Schedule a demo with our team to see how Pushpay can work for you.

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